Acritas logo

Sector: Manufacturing, Distribution
Technology: Business Intelligence
Products: Qlik Sense, QlikView, Alteryx
Services: Consultancy & Development, Proof of Concept

  • Newcastle-based market research agency
  • Focus on the legal sector and corporate global law firms
  • Companies purchase this analysis to refine their strategy and develop their plans to build future success.

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The challenge

  • Adopt a BI platform that can process large amounts of disparate data
  • Find a more user-friendly way of analysing data than with painstaking manual analysis of crosstabs in Excel
  • Remove the need to copy and paste data from Excel into PowerPoint which was prone to human error
  • Reduce the time taken to present data back to clients than with 200+ slide PowerPoint presentations


The solution

  • Worked with Perfect Image to implement the chosen data visualisation solution, Qlik Sense
  • Perfect Image trained their teams on how to build dashboards and effortlessly explore data

Director of Research Operations at Acritas, Toni Taylor, says: “Support and training from Perfect Image have been brilliant… All of the training that we’ve had has been tailored to the work that we do, rather than just a generic piece of data.”

The benefits

  • Powerful, new analysis and increased efficiency
  • Improving customer service with effortless data exploration
  • Self-service BI to remove the bottleneck of IT
  • Higher employee satisfaction and motivation
  • Blending disparate and external data sources
  • Bonus benefit: Improving internal work processes

Toni says, “We’re saving a lot of time compared to how we used to do things, the data is just there instantly. Because we are more efficient we’re going to be able to do a lot more interesting analysis that we simply didn’t have the time to do previously.”

Read the full case study >