Case Studies

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We have a varied customer base ranging from high tech start ups to FTSE 250 companies. Below, you can read about what we did and how we helped some of our clients use IT to grow their businesses and make them operate more efficiently.

Citri is a national broking firm for financial services able to access the entire mortgage market providing one to one professional advice to consumers. They also offer a refreshing solution to financial business administration for independent financial advisors.

From first meeting Perfect Image I was confident and reassured that this was a company who could provide the technology solution for Citri. Over a six month period we have worked closely together and I am delighted to say they have provided us with an implemented solution for our business. I am confident that we have established a strong relationship which will prove fruitful for both parties as Citri grows.

Keith Atkinson, Chief Executive, Citri

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IXPO provides a significant range of high quality, display oriented products throughout the UK with plans to expand into Europe. They have the industries most competitive prices and shortest lead times, guaranteeing their customers excellent service levels and prompt delivery.

Perfect Image has delivered a professional and valuable ecommerce platform that will actively support our growth plans. A clear and efficient approach from the outset has resulted in a real team effort and Perfect Image clearly displayed their depth of experience in this field. Our Magento ecommerce platform now offers us the opportunity to tap into many more markets. I would have no hesitation in recommending Perfect Image to any organisation wishing to make the most of their e-Commerce potential.

Damien Edwards, Business Owner, ixpo.com

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Business Enterprise North East (BENE) delivers the Business Link service for the North East of England under a contract with One North East. It was formed in 2007 from the merger of four different Business Link companies. BENE has been delighted with the outcome of their CRM project. A demanding set of requirements has been delivered by a multi-organisational team, headed by Perfect Image. We continue to work with BENE to examine ways to improve their CRM system, take advantage of features in new releases and integrate it with their other new applications as they are implemented.

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The North East Chamber of Commerce represents 4,500 businesses in the North East. With over 4,000 members, NECC is one of the largest Chambers of Commerce in Britain. NECC has been a BCC (British Chambers of Commerce) accredited Chamber since 1996. They provide a comprehensive range of business services, products and expert training to help businesses realise their potential. The NECC also act as advocates, regularly speaking on behalf of their business network to the government.

Perfect Image has demonstrated a clear and professional understanding of the Microsoft Dynamics CRM product and project management. The delivery of this project was very much a team effort and collaboration was the key to really delivering a product that was polished, refined and fit for purpose. The project was completed on time, on budget and to specification, for a project of this size there is no greater accolade. We look forward to commencement of the next phase of our project where we start adding the extras. I would have no hesitation in recommending Perfect Image to anyone and I look forward to continuing our relationship and working together in future.

Michael Dawson, Head of Systems, NECC

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Allied Inspections is a separate company born from Allied Carpets, once one of the biggest retailers of floor coverings in the UK. Allied Inspections is the insurance arm of the company processing insurance claims from the Aviva one of the largest insurance providers in the UK.

Overall, we were very impressed with Perfect Image's understanding of our Biztalk project requirements and particularly impressed with the team’s technical ability. We will certainly be calling on their services in the future.

Darrel McGuire, IT Manager

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Cestria Community Housing Association Ltd (Cestria Community Housing) is a not-for-profit independent Registered Social Landlord which Chester-le-Street District Council helped to set up. They are the main providers of affordable rented housing within the Chester-le-Street district and work closely with the Council and other partners to meet housing and regeneration needs. Cestria owns around 4,300 homes and they keep a Housing Register on behalf of the Council and any person wanting affordable rented housing within the district can apply to go on the Register.

From the very start we all worked well together, Perfect Image were not only professional and knowledgeable but were very friendly. The project was very well organised, everyone knew what was expected of them and everyone pulled the stops out to meet their targets. I felt that the project was very well managed and everyone at Perfect image would go the extra mile to help.

Gail Pattison, Support Services Manager

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Cenelec Standards Inspections provides an inspection service of electrical and instrument equipment located in explosive hydrocarbon atmospheres. Cenelec provide their clients with information that identifies the suitability of equipment for use in hazardous classified zone areas.

Overall this project was deemed by the Directors of Cenelec Standards to be a huge success. The ability to provide a very high level of technical service on a project which was imperative to our business function and has highlighted again that Perfect Image are at the forefront of Technical IT solutions.

Jonathan Gibson, Director

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Leading institution of higher education optimizes financial & procurement processes with QlikView. The University deployed its first prototype QlikView application in only 5 days. With more than 45 employees using QlikView, the University now analyzes operational data across several central administration units including Financial Administration, Procurement Services and Internal Audit – all focused on increasing employee productivity.

QlikView enables the democratization of information. We can afford to build applications for one person or many people and empower them to be more productive and involved with information. And a great byproduct is that they enjoy the process.

Senior Technology Advisor, Office of The Assistant Vice President for Finance and University Comptroller

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News Network Gives Publishers Deep Business Insights for Selling Online Content

With SharePoint Server 2010, we can deliver simple yet powerful tools to help content publishers … make informed decisions about how they produce and license content.

Riyad Omar, Business Director for the News Registry, the Associated Press

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Leading retail and wholesale companies are leveraging QlikView to enable faster and more profitable decisions in a highly fragile customer driven market. Retailers and wholesalers are serving customers with fragmented and discriminating spending habits. Shopping expectations are high requiring transparency across product and relationship value chains. Within each function decisions are made that impact the companies abilit to attract, satisfy and retian profitable characers.

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Leading manufacturing companies are leveraging the QlikView Business Discovery platform to enable faster and more profitable decisions in a highly competitive environment. Manufacturers sell their products to end customers or to other manufacturers who use the poducts as components. There are many parties involved in this supply chain with each needing to add value to the end product or service to differentiate themselves and drive competitive advantages. This interdependent and connected value chain relies on transparency and collaboration in order to deliver products at the appropriate cost and quality within the stringent and continuall evolving environemental and legislative Regulations manufacturing company.

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Despite constantly changing consumer demands and product lifecycles, stong opportunites exist for innovative consumer products (CP) manufacturers. One is to institutionalize the concept of closer collaboration between suppliers, manufacturers and retialers. Another is to exploit variances in global markets. Still another is to implement market-specific pricing and promotion strategies to optomise trade fund management and maximise sales and margins. With QlikView in-memor analysis, CP companies quickly and affordably gain real time visibility into retail conditions, supply and distribution networks, and internal processes, providing the agility needed to capitalize on today's rapid;y evolving business environment.

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QlikView offers Barbour a rapid ROI for sales analysis reports and customer insights.

“QlikView has significantly cut the cost of deploying a BI solution. It helps us to accurately manage and understand performance at multiple levels. We’ve also increased the capacity of the IT department by reducing the volume of reporting requests.”

Brenda Readman-Bell, Finance and IT Director, J. Barbour & Sons Ltd

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