Bromley Logo

Sector: Public Services / Healthcare
Technology: Business Intelligence
Products: Qlik / Alteryx
Services: Consultancy & Development / Workshopping & Training

  • Bromley Healthcare is one of the UK’s leading providers of community health services
  • They have grown by 22% in the last six years alone

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The challenge

  • Manual, time consuming extraction of data
  • Information staff spending the majority of their day collecting and analysing data
  • Clashing reports with disparate information
  • Month end reports showing past data
  • Needed to ensure confidentiality
  • No ‘golden information source’

The solution

  • Creation of Qlik dashboards to optimise their Business Intelligence experience
  • Workshops and training sessions to skill up internal employees
  • Ongoing technical support

Sam Tomlinson, Head of Performance at Bromley Healthcare, says, “For the big long wish list that we had, Qlik brought everything to the table and that for us was really important… Our Chief Executive, Jacqui Scott, says it is transformational, and I tend to agree. For clinical services we’ve been able to build reports that help the services manage their delivery of patient care on a daily basis.”

The benefits

  • Collect and analyse real-time data to become more proactive
  • Meaningful insight to enhance management decisions
  • One source of the truth, supporting better decision making
  • Time can now be better spent analysing data instead of collating it
  • Advanced analytics to help plan for the future in a data-driven way
  • Access control for data to adhere to strict healthcare data governance regulations

Of working with Perfect Image, Sam says, “When we need them, they’re there. We’ve worked with different people in the team now and we get the same level of service and expertise from everyone that we’ve dealt with so we’re very happy.”

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