Microsoft Dynamics CRM Seminar

This seminar will give you all the knowledge and information to help you assess why CRM is right for your organisation.

It will highlight how CRM can create greater efficiency across all areas of the business, improve customer retention and increase sales. This free seminar will provide crucial insight into how Microsoft CRM will ensure you make the most of every pound invested in your business.

CRM helps an organisation to recognise the value of its customers and to capitalise on improved relations and business processes. It has many benefits which can lead to:

  • enhanced customer satisfaction and retention, ensuring that your good reputation in the marketplace continues to grow
  • increased value from your existing customers and reduced cost associated with supporting and servicing them, increasing your overall efficiency and reducing total cost of sales

You'll learn how integrating departments, systems and data will transform the effectiveness and growth of your business. Microsoft Dynamics CRM brings together people, processes, and technologies, increasing the productivity and effectiveness of your business, helping you drive business success.

The seminar will give you the opportunity to take a look at a number of topics such as:

  • User Acceptance, Business Process and Technology 
  • Differing Approaches to CRM 
  • Integration and Functionalities 
  • Supporting Activities: Reporting and Workflow
  • Performance and Scalability 
  • Licensing 
  • Practicalities of CRM Implementation 

 

Who should attend?

  • IT Managers wanting to create a stronger support system for the sales, marketing and service management teams
  • IT Managers struggling to improve customer service, online/offline mobile support and reporting capability without an integrated scalable system
  • Companies striving to retain current clients and gain competitive advantage
  • Business Development, Marketing and Sales managers searching for more opportunities and increase system efficiency
  • Senior Managers needing better customer data and an affordable fully-integrated scalable system
  • Customer Service leaders wanting to improve efficiency, customer loyalty and service consistency
 

This seminar is available on the following dates:

Please select one of the above times to register your interest in attending.

If you would like to know more about the event or any other services we offer please contact us on 0191 201 2111 or email marketing@perfect-image.co.uk.