CRM Case Studies

Business Enterprise North East (BENE) delivers the Business Link service for the North East of England under a contract with One North East. It was formed in 2007 from the merger of four different Business Link companies.

BENE has been delighted with the outcome of their CRM project. A demanding set of requirements has been delivered by a multi-organisational team, headed by Perfect Image.

We continue to work with BENE to examine ways to improve their CRM system, take advantage of features in new releases and integrate it with their other new applications as they are implemented.

 

 

The North East Chamber of Commerce represents 4,500 businesses in the North East. With over 4,000 members, NECC is one of the largest Chambers of Commerce in Britain.  NECC has been a BCC (British Chambers of Commerce) accredited Chamber since 1996. They provide a comprehensive range of business services, products and expert training to help businesses realise their potential. The NECC also act as advocates, regularly speaking on behalf of their business network to the government.

Perfect Image has demonstrated a clear and professional understanding of the Microsoft Dynamics CRM product and project management. The delivery of this project was very much a team effort and collaboration was the key to really delivering a product that was polished, refined and fit for purpose. The project was completed on time, on budget and to specification, for a project of this size there is no greater accolade. We look forward to commencement of the next phase of our project where we start adding the extras. I would have no hesitation in recommending Perfect Image to anyone and I look forward to continuing our relationship and working together in future.

Michael Dawson, Head of Systems, NECC